- Seller
- Tomohiro Yuki (service name: roki’s Music Research)
- Person in charge
- Tomohiro Yuki
- Address
- Disclosed without delay upon request
- Phone number
- Disclosed without delay upon request
- Price
- Prices for each service are listed on the Pricing page (all prices include tax).
- Fees other than the price
- The rental space fee is included in the lesson price. Bank transfer fees are borne by the customer.
- Payment methods
- Cash or bank transfer (credit card payments coming soon)
- Payment timing
- Monthly plans: pay for the month at your first lesson of each month.
First Voice Diagnosis, single lessons and extra lessons: your booking is confirmed once you prepay.
- When the service is provided
- In-person lessons at a rental studio in Sannomiya, Kobe, at the date and time you booked (open Wednesdays, Saturdays and Sundays at launch).
- Cancellation and rescheduling
- Let us know by 10 p.m. the day before and you can reschedule within the same month. Same-day cancellations and no-shows count as a used lesson (if you’re unwell, same-day rescheduling is possible up to once a month). Lessons cancelled by the coach can be carried over or refunded, your choice.
- Cancellation and pauses
- You can cancel anytime with no penalty; it stops from the month after you tell us. You can pause for up to 2 months; lesson slots aren’t held while paused.
- Receipts
- Available (we can’t issue qualified invoices).
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